SHIPPING INFORMATION

  • At Shine Tea Meet, we carefully prepare every order to ensure your tea arrives fresh, protected, and ready to enjoy.

ORDER PROCESSING TIME

  • All orders are processed within 1–3 business days after payment confirmation.
  • During this time, we carefully prepare and pack your tea to help preserve its freshness, aroma, and quality.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

SHIPPING TIME

  • We currently offer Standard Shipping within the United States.
  • Estimated delivery time:
  • 3–7 business days
  • Delivery times may vary slightly depending on your location, carrier delays, weather conditions, holidays, or other circumstances beyond our control.

SHIPPING RATES

  • Standard shipping fees are calculated based on order weight:
  • 0–1 lb: $6.90
  • 1–3 lb: $8.90
  • 3–5 lb: $9.90
  • Enjoy FREE Standard Shipping on orders over $49.

ORDER TRACKING

  • After your order ships, a tracking number will be sent to your email.
  • Please allow 24–48 hours for tracking information to update after shipment.

SHIPPING ADDRESS

  • Please carefully review your shipping address before completing your purchase.
  • If an incorrect address is provided, please contact us as soon as possible. We cannot guarantee address changes after an order has been shipped.

DELIVERY DELAYS

While we do our best to ensure timely delivery, delays may occur due to:

  • Weather conditions
  • Carrier delays
  • Holidays
  • Incorrect shipping information
  • Circumstances beyond our control

Shine Tea Meet is not responsible for delays caused by shipping carriers or incorrect customer-provided information.

DAMAGED OR MISSING ORDERS

  • If your order arrives damaged, incorrect, or does not arrive as expected, please contact us within 7 days of delivery at:
  • support@shineteameet.com
  • Please include your order number and photos of the issue so we can assist you.

CONTACT US

Thank you for choosing Shine Tea Meet. We appreciate the opportunity to share carefully selected teas with you.

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